Cynthia Vaskis

SLM521 Spring 2004

Evaluating Websites

4/25/04

File: e7evalws.htm

 

Evaluating Websites

 

Criteria for Evaluating Web sites

 

1.  Accuracy - How accurate is the information and can it be verified?

 

How reliable is the source and can it be verified for any factual statements?

Is the information free from errors?

Does it mention any editors or fact checkers?

 

There are no set standards yet for evaluating the accuracy of Web sites so that each individual must search out its sources and verify that its information is valid.

 

2.  Authority - Can you identify who is responsible for the web page and are they reputable?

 

Can you identify the author from the page and are they qualified to write on the subject?

Can you identify the publishers and are they reputable?

Can you verify who is responsible for the web page contents either through a link to a page describing their goals, or a phone number or postal address to contact (not just an email address)?

Does the page claim to have official approval of an organization and does it mention the national or local chapter?

Does it state the organization’s name as copyright holder?

 

Anyone can write anything and put it up on the Web.  There is no way to validate its sources and their qualifications for presenting the material other than the readers verifying that themselves.

 

3. Objectivity - Is the Web page’s information been biased, without clearly stated goals, and used for persuasive advertising?

 

Is there a bias in the information given by the author or organization claiming responsibility for the content?

Is the information presented misleading or incomplete by excluding opposing views?

To what extent does the information try to persuade the viewer’s opinion?

Are the goals and aims or the presenter clearly stated?

 

The Web can be used as a “soap box” for anyone to express their opinions and use advertising to persuade others’ opinions.

 

4. Currency - How current is the page (first written, placed on Web, last revised)?

 

Is the content of the Web page up-to-date and the publication date clearly noted?

Is it clear which date(s) are listed (first created, first placed on the Web, last revised)?

 

Sometimes the dates maintained on a document are updated by the database where it is kept. Unless the author specifically lists the date embedded in the work’s text, the date the reader sees may be invalid for the work’s creation date.

 

5. Coverage - Has the work’s topic been completely and clearly discussed for its purposes?

 

What topics are discussed and are they appropriate for the work?

Can you tell if the topics have been clearly and completely discussed and to what depth of understanding about the topic?

In other words, does the work express superficial opinions or does it use experts’ knowledge about the subjects?

Are the views expressed in the work well supported by other documentation or organizational validation?

 

It is hard to verify if a topic has been fully covered because there are so many sources for its information today.  To have good coverage the topic must be clearly stated and complete in its scope so that the reader can use that information elsewhere or be able to form an educated opinion about the topic.

 

6. Copying Strategy - Has the copied version, through a hypertext URL link, invalidated the work’s original intention?

 

Has the Web page been copied accurately and still presents its intended purpose?

Was a search engine used to retrieve the document causing it to be viewed out of context from its original work?

Check the URL address for the ending.  Does it indicate what type of organization they are claiming to be?

Was a hypertext link been created to use this document and possibly misrepresent the work’s original intention?

Has the work been used for marketing purposes causing misuse of the work’s original intention?

Can you return to the original source from the Web page being viewed to verify its intention and validity?

 

Since hyperlinks can blend information in ways not according to the work’s original intention and search engines can retrieve data out-of-context it is important for the viewer to analyze the original source of the works.

 

7. Challenge - Has the original information been altered and can you find its source?

 

Has the original work been altered or did a software requirement limit its complete access thus altering its appearance and taking parts out-of-context?

Can you refer back to the original source or has it moved or disappeared?

Can you verify that the advertising and informational parts are combined by the same person or organization?

Has the information, entertainment, and advertising components of the “infomercial” been appropriately blended without misrepresenting any of its original works?

Can you determine the stability of your source from the search process?

Has the information been cut or altered from the original work?

Can you verify the information’s validity from other sources?

 

The challenge in validating the information on a Web page is to know its source, where it came from, and how it got to the page you are viewing  You should also know  whether or not it was altered along the way or is being used in a way that misrepresents its original purpose.

 

8. How to Apply the Strategies

 

First, identify the type of page you are viewing (research, news, commercials, informative, entertainment, medical information, business advertising).

 

Second, use your checklist to ask appropriate questions.

 

Third, based on the number of “yes” or “no” answers from the appropriate checklist questions, give your Web page a quality rating (poor, fair, good, excellent).

 

Conclusion

 

Web page evaluation techniques are only now being developed.  The way information is accessed and used is rapidly changing so that the process for validation of Web page information will need to be updated continuously in the future.

 

Web Page Evaluations

 

The following two Web pages will be evaluated according to the items listed above and be given a rating as to accuracy, clearness of goals, and completeness of information presented.  Follow the hyper-links below to see the evaluations.

 

See the first Web site evaluated with the checklist.

 

See the second Web site evaluated with the checklist.

 

See the evaluation template for a blank form.