Jody Jankoski

SLM 521

Elective 8

 

E-mail Communication for Middle Schoolers

 

We use e-mail everyday to send files and pictures, give information, or just catch up with a friend. Because we use e-mail so much, it is important to learn how to a good e-mail user in order to send exactly the message we want to send. When you cannot see the other person’s face or hear the tone of their voice, messages can be misunderstood. By following some of the tips below, you can be a better e-mail user.

 

Ten Tips for Electronic Communication Success:

1. Avoid using sarcasm.

*Your recipient cannot use normal communication cues such as body language and voice inflections to determine whether you are being serious or not. Try to be as clear and straightforward as possible in expressing yourself.

 

2. Begin your message with a clear, concise subject line.

*A good subject line will give your recipient an idea of what you are writing about. This will put them in the proper frame of mind for reading your message. Also, some people get a lot of e-mail and your e-mail might be ignored if it seems unimportant.

3. Be clear about who or what you are talking about.

*Avoid pronouns in the first few sentences so that it is clear to your recipient what you are talking about.

*If you are replying to a question in an e-mail, quote that section in your e-mail so that your recipient will not have to look back at the old e-mail.

4.  Try to keep paragraphs and the entire message short.

*This will encourage the recipient to read the entire message and allow them to navigate it easily.

5. Use capitalization and symbols such as smileys or asterisks to express emotions in your message.

*This will allow your recipient to better understand your feelings even though they cannot see your face or hear your voice.

6. Spell and language check e-mails before sending them.

*Some people interpret spelling mistakes and poor grammar to mean that the writer is not smart.

*Others may take spelling and grammar mistakes as a sign of disrespect and that you did not care enough to write a proper message.

7. Tailor the formality of your writing to the audience who will be reading the message.

*Messages to your friends can be casual, but school or business related e-mails might need to be more formal.

8. When writing to someone you do not know, introduce yourself and explain how you learned of the recipient.

*This will quickly establish a connection and help the recipient get an idea of where you are coming from.

9. Use plain text in an easy to read font.

*Some computers do not read things like italics and certain fonts very well and it can make your message hard to read. This will make your message easy to follow on any computer.

10. If you are sending a web address in your message, include it as text beginning with http://.

*This will allow the recipient to access the site by copying and pasting if any problems occur with the link or with e-mail formatting.

 

 

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